Effective Date: 01/02/2025

Introduction:

At IQRA WARTQI, we consider your privacy to be a sacred trust (amanah), and we are committed to protecting it with the utmost care and integrity. We strive to maintain a transparent and ethical approach to the way we handle your personal data, in accordance with both legal and Islamic principles.

This Privacy Policy outlines the information we collect from you, how we use it, and the steps we take to protect it. We respect your privacy and are dedicated to ensuring that your personal data is handled responsibly, securely, and ethically. By using our platform, services, or engaging with us, you agree to the terms outlined in this policy. If you disagree with any part of it, we request that you refrain from using our services.

We firmly believe in the value of trust and transparency, which is why we want to ensure you fully understand how we process and protect your personal information.

1. Information We Collect

We collect personal information to ensure a smooth and personalized experience on our platform. The types of information we collect depend on your role (student, instructor, etc.) and the services you interact with.

1.1 Personal Information of Students:

When you create an account with us, we collect personal details, such as:

  • Registration Information: Full name, email address, phone number, gender, date of birth, and geographic location. We may also collect academic background, subjects of interest, and learning preferences.
  • Payment Information: For those enrolling in paid courses, we collect details of your payment method, such as billing address and transaction information. All payments are securely processed through third-party payment gateways.
  • Scholarship Requests: If you apply for a scholarship, we collect additional information, such as academic records and financial needs. This data will only be shared with scholarship sponsors after obtaining your explicit consent and is handled with the utmost care.

1.2 Personal Information of Instructors and Faculty:

Instructors and faculty members must provide the following information:

  • Profile Information: Name, contact details, qualifications, teaching experience, and expertise.
  • Payment Information: For paid instructors, payment information will be required for compensation, and it will be processed securely through third-party providers.

1.3 Information from Other Sources:

We may also collect information from publicly available sources, such as social media platforms, if you choose to connect your accounts to IQRA WARTQI.

2. How We Use Your Information

We use your personal information primarily for the following purposes:

  • To Provide Educational Services: Your personal data allows us to create and manage your account, enroll you in courses, track your progress, and provide you with course-related updates.
  • To Process Payments: Payment details are used to process course fees, subscription plans, and other financial transactions.
  • To Provide Support: Your contact information enables us to assist you with inquiries, provide technical support, and offer academic assistance.
  • To Process Scholarship Applications: We use your information to assess your eligibility and process the scholarship request, sharing the necessary details with third-party sponsors, but only with your consent.
  • To Improve Our Services: We analyze user feedback and behavior to improve the learning experience and personalize content for our users.
  • For Legal Compliance: In some instances, we may need to use your data to comply with legal requirements or resolve disputes.

3. Sharing Your Information

We respect your privacy and are committed to protecting your personal data. We do not sell your personal data, nor do we share it with third parties for commercial purposes. Your information will only be shared in specific, limited cases:

  • With Your Consent: If you apply for a scholarship, we will share your details with third-party sponsors, but only after obtaining your explicit consent.
  • With Service Providers: We may share your information with trusted service providers who assist in operating our platform or processing payments. These providers are required to comply with our privacy standards.
  • For Legal Reasons: We may disclose your data in response to a legal request, such as a subpoena, court order, or regulatory requirement. We may also disclose it to protect our rights, your safety, or the safety of others.
  • For Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal data may be transferred as part of that transaction.

4. Our Ethical Commitment:

  • We Respect Your Privacy: We do not show any advertisements on our platform. Your experience with IQRA WARTQI is focused on your educational journey, not on selling your attention to advertisers.
  • Data as Amanah: We treat your personal information as an amanah (trust). We promise to never misuse it or share it for purposes that are not aligned with our core values of integrity and respect. We are constantly reviewing our systems and practices to ensure they align with both legal requirements and Islamic ethical standards.
  • No Selling of Data: We will never sell or share your personal information for marketing purposes. Your data is not a commodity to us—it is entrusted to us to support your learning experience and personal growth.
  • Ongoing Review: We are committed to ongoing reviews of our platform and services to ensure that no unethical or un-Islamic activities take place. We are constantly vigilant and proactive in protecting your data.

5. Data Security

Your security is a top priority for us. We employ various industry-standard security measures to safeguard your personal data from unauthorized access, loss, or alteration:

  • Encryption: We encrypt sensitive data during transmission to ensure it remains secure.
  • Secure Payment Systems: All financial transactions are processed through third-party, secure payment gateways.
  • Multi-Factor Authentication: We implement MFA for user accounts to add an additional layer of security.
  • Regular Security Audits: Our systems undergo regular security audits to ensure compliance with the highest standards.

While we take all necessary precautions to protect your data, we recognize that no method of electronic communication or storage is 100% secure. Therefore, we cannot guarantee absolute safety, but we strive to minimize risks.

6. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. If you close your account, we may retain certain information to comply with legal obligations or resolve disputes.

7. Your Rights and Choices

You have the following rights over your personal data:

  • Access: You have the right to access the personal data we hold about you.
  • Correction: You can request correction of any inaccurate or incomplete personal data.
  • Deletion: You can request the deletion of your personal data, subject to certain exceptions (e.g., legal obligations).
  • Opt-Out: You may opt-out of receiving promotional communications by using the unsubscribe feature or by contacting us directly.
  • Withdraw Consent: If you have previously given consent for us to process your data, you may withdraw it at any time.

8. International Data Transfers

By using our platform, you consent to the transfer of your personal data to India and other countries where we operate. All data transfers will be carried out in compliance with this Privacy Policy.

9. Jurisdiction and Dispute Resolution

This Privacy Policy is governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the District Court in Pulwama, Jammu & Kashmir, India.

10. Updates to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in practices, legal requirements, or other factors. Significant updates will be communicated by updating the “Effective Date” at the top of the page.

11. Contact Us

If you have any questions or concerns regarding this Privacy Policy or wish to exercise your rights, please contact us at:

IQRA WARTQI
Email: helpdesk@iqrawartqi.com
Website: https://iqrawartqi.com